How Can We Help?
Find answers to common questions or get in touch with us
๐ Quick Links
๐ Getting Started
Setting Up Your First Medication
1. Open FocusDose and tap the "+" button
2. Enter your medication name and dosage
3. Set up reminders (optional)
4. Save and you're ready to start tracking!
Logging a Dose
Simply tap "Log Dose" next to your medication whenever you take it. The app will timestamp it automatically.
Tracking Focus Levels
Use the "Focus Check" feature to record how you're feeling. Rate your focus, energy, and restlessness on a scale of 0-10.
Viewing Reports
Navigate to the Reports tab to see visual insights about your medication effectiveness and patterns over time.
โ Frequently Asked Questions
๐ง Troubleshooting
Notifications Not Working
1. Go to iPhone Settings > Notifications > FocusDose
2. Make sure "Allow Notifications" is enabled
3. Check that Focus/Do Not Disturb isn't blocking notifications
4. Try deleting and re-adding the reminder in the app
App Crashes or Freezes
1. Make sure you're running the latest version of FocusDose
2. Restart your iPhone
3. If the issue persists, delete and reinstall the app (note: this will erase local data)
4. Contact support if the problem continues
Charts Not Displaying Correctly
Make sure you have enough data logged. Charts require at least 3-5 data points to display properly. Try logging more focus entries or doses.
Can't Find a Feature
Some features are Premium-only. Check the Settings page to see what's included in your current plan, or upgrade to Premium for full access.
๐ง Contact Us
Can't find what you're looking for? We're here to help!
Response Time
We typically respond within 24-48 hours during business days. Premium users receive priority support.
โ๏ธ Medical Disclaimer
FocusDose is a tracking and logging application, not a medical device or service. It does not provide medical advice, diagnosis, or treatment.
Always consult with your healthcare provider before making any changes to your medication routine. If you experience severe side effects, contact your doctor or seek emergency medical attention immediately.
The information and reports generated by FocusDose are for personal tracking purposes only and should not be used as a substitute for professional medical advice.